1About bdcpm
bdcpm runs a construction or consultancy company's projects in one place, from the client's first request to handover. Each company gets its own workspace at bdcpm.com/<workspace address>, for example bdcpm.com/bracc.
Three kinds of people use a workspace. Each has its own login page.
| Who | What they do | Where they log in |
|---|---|---|
| Company admin | Sets up the company, adds the team and clients, sees and changes everything | bdcpm.com/<workspace>/admin/login |
| Team member | Works on the pages their role allows: estimation, site records, tasks, accounts and so on | bdcpm.com/<workspace>/admin/login (same page as the admin) |
| Client | Follows their own projects: approvals, bills, budgets, design and construction status, meetings | bdcpm.com/<workspace>/client/login |
The company admin always has full access. A team member sees only the menu items their role is given (section 5).
2Registering your company
Register once, at bdcpm.com/company_registration. You choose a plan, fill in six boxes, and become the company admin.
- Choose a plan:
- Free trial: 15 days, starts straight away with no approval. During the trial you cannot upload files or download anything (PDF, Excel, print). Everything else works.
- Subscribe now: 5,000 Tk a year by bKash. Your workspace opens fully when the bdcpm team confirms the payment.
- Fill in the company details:
- Company name, for example BRAC Construction.
- Workspace address: 3 to 40 lowercase letters, numbers or hyphens, for example bracc. It becomes your web address (bdcpm.com/bracc) and cannot be one already taken.
- Company email and Phone.
- Admin username and Admin password (at least 8 characters). Keep these safe: this is the company admin login.
- If you chose Subscribe now, pay first and fill in the three payment boxes:
- In bKash choose Send Money and send 5,000 Tk to 01712861719.
- Take a screenshot of the success message.
- Enter the bKash number you paid from, the Transaction ID (TrxID) and the screenshot.
- Press Start free trial (or Send payment and register).
- You go to your login page, bdcpm.com/<workspace>/admin/login. Log in with the admin username and password.
3Logging in and finding your way around
The company admin and every team member log in at bdcpm.com/<workspace>/admin/login with their own username and password.
Forgot password? Press the link under the login form and enter your username or email. A temporary password is emailed to you. After you log in with it, the site takes you to My Profile to set a new password before you can go on.
My Profile (your name at the bottom of the side menu)
- Upload or remove your profile picture (PNG, JPG or WebP, up to 2 MB).
- Change your password: enter the current one, then the new one twice. Use at least 8 characters with letters and at least one number.
The screen
- Side menu (left; on a phone, the menu button at the top left). It has two parts:
- My Work: Dashboard, Client Accounts, Monthly Reports, Alerts & Tasks, My Performance (team members), Tools.
- Company: Projects, Site Visits, Business, Accounts, People, Announcements, Settings.
- Tabs: related pages share one menu item and open with tabs across the top. For example, Projects opens with the tabs Ongoing Projects and Client Requisitions.
- Search (magnifying glass, or Ctrl + K): finds projects, clients, team members, requisitions and pages by name.
- Bell: your notifications (section 13).
- En / বাং: switches the screen language between English and Bangla.
- Version (bottom left, for example v18.22): opens What's new, the list of updates.
- User manual: Settings > User Manual opens this manual inside bdcpm; it is also at bdcpm.com/manual and on every login page.
- Log out: the door icon beside your name.
4Setting up your company
Do this once, right after registering: Settings (side menu) opens tabs for each part. The lists you make here fill the drop-down choices everywhere else, so set them before adding projects.
| Settings tab | What to do there | Where it is used |
|---|---|---|
| Company Profile | Company name, email, phone, address; upload the logo and the favicon (the small browser-tab icon), then Save changes | Side menu, reports, printouts, your public page |
| Services | Type a service name and press Add service (for example Architectural Design, Structural Design, BOQ, Project Management). Delete removes one | Requisition forms and Edit Project |
| Project Types | Add types such as New Construction, Extension, Renovation, Repair, Interior, Boundary Wall | Requisitions; the Project type filter on Ongoing Projects |
| Building Types | Add types (Residential, Commercial, Industrial, Institution, Mixed Use); an optional position sets the order. Others is always last and lets people type their own | Requisition forms and Edit Project |
| Project Statuses | Add a status with a name, a colour and an order. Tick Closed for statuses that end a project (Completed, Handed Over, Cancelled): closed projects leave the Ongoing Projects list | The status of each project and the status buttons on Ongoing Projects |
| Design Stages | Add the design steps in order, for example Site Survey, Soil Test, Preliminary Design, Detail Design, Working Drawing | Design Report and the client's Design Status page |
| Team Roles | Create the roles and tick what each may open (section 5) | Every team member's menu |
| Set the mail account that sends notices (below) | All email notices | |
| Subscription | Your plan, its end date, payments and renewal (section 15) | - |
| User Manual | This manual, open to everyone signed in, with the Word file to download | - |
Email setup
- Tick Send e-mail notifications.
- Choose SMTP (recommended) and enter the SMTP server, port and security (SSL 465 or STARTTLS 587), the full email address as username, and its password. Server mail() needs no account but often lands in spam.
- Enter the sender address and name, and the admin email(s), separated by commas. Requisitions, quotations, approvals, bills and messages go to the admin emails.
- Tick who gets an email: for example, a team member when a task is given to them, the task giver when work is submitted, the admin for new requisitions, client decisions, bills and meetings.
- Press Save & test. A test email is sent and listed under Last e-mails.
The units of measure and the PWD and BRAC labour rate schedules are kept by the bdcpm team for all companies; you do not need to set them.
5Team members, roles and permissions
Set up roles first, then add people and give each a role. A role decides which menu items and pages a person can open.
Create the roles (Settings > Team Roles)
- Type the Role Name (for example Operation Head, Design Head, Construction Engineer, Site Engineer, Accounts) and a Priority (1 = top of lists). Press Add role.
- Press Permissions beside the role. Tick what this role may use. The ticks are grouped as Main Menu, Contracts, Quality & Site Records, Accounts, Settings, Project Menu, Project Management and Site Activities. All ticks a whole group.
- Press Save. The change applies straight away, without the person logging out.
Some ticks give special duties rather than pages:
- See ALL projects: for heads; others see only the projects where they have a task or a core team position.
- Head of Operations: receives escalations (site activities pending more than 15 days, team tasks not submitted after the deadline).
- Site reminders: a reminder 7 days before an activity of an assigned project starts.
- Review submissions, Initial Budget: review & approve, Accounts: check / approve: the approval steps.
- Delete a project: see section 7.
Add team members (People > Team Members)
- Fill in Full Name, Email, Phone and date of birth (the year is optional; birthdays show on the dashboard).
- Choose a Login Username and Login Password, and Assign Role.
- Press Add member. Give the person their username and password; they log in on the same page as you.
- Edit changes details or the role; Remove takes the person out.
Teams (People > Teams) build the organogram:
- Press New team, choose the team leader, then add people in levels below.
- Place this team under puts a whole team under another team or one person, so nobody is added twice.
- Work can only be given to people below you; the company admin and the Operation Manager can give work to anyone.
- Overdue work is reported to the person's direct leader, the team leader and the Operation Manager.
The other People tabs:
- Timesheets: each person adds a weekly timesheet (weeks start on Saturday) with where they worked and the hours; it is approved or returned. Excel downloads the list.
- Resource Histogram: each person's work load per week for the next 4 to 16 weeks.
- Team KPI: see section 11.
6Clients and requisitions
Every project starts as a requisition: a client's request for work. A requisition the client sends needs your quotation and the client's acceptance; one you raise for the client is approved at once. Either way, the project then opens in Ongoing Projects.
Client accounts (My Work > Client Accounts)
A client account is the client's login to the client portal; it is not a team login.
- Press Add client. Enter the name, email, phone and address; a username and password are made for the client.
- Send the client the login shown on screen. They log in at bdcpm.com/<workspace>/client/login.
- Edit changes details; New password makes a fresh password to send again.
- The list shows each client's number of requisitions and projects, and Search finds a client.
New clients can also register themselves: your public page, bdcpm.com/<workspace>, has a Send a requisition button. They enter their details, choose a login and send their first requisition in one go.
How a client sends a requisition
In the client portal the client opens Requisitions and fills in the project title, project type, services needed, details (location, land size, floors, budget, time) and up to 5 documents (PDF, DOC, DOCX, 20 MB each).
Answering it with a quotation (Projects > Client Requisitions)
- New requisitions show the status submitted. Read the details and documents.
- Press Send Quote, enter the amount (Tk) and attach the quotation document, then Send quote. The status becomes quoted.
- The client sees the quote in the portal and presses Accept Quote. The project opens at once with a code such as BMF-26-005 (client initials, year, number).
Raising a requisition for a client (when the client asked by phone, email, letter or in a meeting)
- On Client Requisitions or Client Accounts, press Raise requisition (on behalf of client).
- Choose an existing client, or New client (create account) to make their login at the same time.
- Choose how the client asked (email, phone call, verbal, meeting, site visit, office visit, letter and so on), the project type, title, location, building type, services, details and documents.
- Press Raise & open project. No quotation or client approval is needed: the requisition is approved and the project opens straight away in Ongoing Projects.
On Client Requisitions, a requisition that already has a project shows Open project. One raised for a client before v18.21 that still waits shows Approve & open project.
7Ongoing Projects
Projects > Ongoing Projects lists every open project with its code, location, client, status and start date. Manage opens the project (section 8).
Finding a project
- Client and Project type lists show only the clients and types that have projects, with how many each has.
- The status buttons (All, Ongoing, Pending, No decision, On hold) narrow the list further; their counts follow the other filters.
- Clear removes the filters. A filtered page keeps its filters in the web address, so you can bookmark it.
- Team members see My Projects (where they have a task or a core team position) and All Projects if their role allows.
Editing a project (Edit)
Change the name, start date, project type, construction start date, status, location, building type, services, details and documents (PDF, DOC, DOCX; tick remove to drop one). Then Save changes.
- Leave Construction started on empty while the project is in design. The client sees Construction Status only after this date is set.
- Choosing a closed status (Completed, Handed Over, Cancelled) takes the project out of this list.
Deleting a project (company admin, or a role with Delete a project)
- Open Edit and press the red Delete project button at the bottom left.
- Read the list of what will be removed: estimation sections, BoQ, tasks, books, reports, accounts entries and so on, with counts.
- Type the project code exactly (pasting is turned off), then enter your own password.
- Press Delete this project. The button stays grey until the code and password are filled in, and a wrong password stops it with "Nothing was deleted".
8Inside a project
Manage on Ongoing Projects opens the project. A bar across the top (the project menu) leads to every page of that project; on a phone, each group opens as a sheet from the bottom of the screen.
| Project menu | What is there |
|---|---|
| Dashboard | Actual and planned progress, tasks done, progress by work section, Initial Budget, Estimated Cost (and its share of the budget), billed and received amounts, items sent to the client and their decisions, recent activity, the core team |
| Assign Team | The core team and the work assignments (tasks) |
| Documents | Every approved document of the project, by group (design and stage work, client approvals), with revisions R0, R1, R2 ... Add document uploads one by hand |
| Project Management | Initial Budget, QS & Estimation, Material Takeoff, BoQ, Progress Plan, Upload Master Schedule, Gantt (section 9) |
| Site Activities | Master Schedule, Progress Sheet, Daily Report, Site Visit Report and Request, Monthly Report, Cash Book, Ledger Book, Material Requisition and Stock, Measurement Book, Site Closing Report, RFA / RFI / RFIN forms (section 10) |
| Procurement | Comparative Statement, Tenders & Bids, RA Bills & Payment Certificates, Variations & Change Orders, Drawing Transmittals |
| Quality & safety | Quality Checks, Non-Conformance Reports (NCR), Punch List / Snags, Safety (HSE) Log |
| Meetings | Schedule meeting with a title or agenda, date, time and place or link. Mark it held or cancelled and save the minutes |
| Billing | Generate bill: client, project, service or design stage (optional), description and amount (BDT). The client sees it, sends payment proof, and you acknowledge the payment. Filter by Pending or Cleared |
| Log File | Every action on the project, with date, person and details. Filter by area or search. Small editing steps are hidden unless you tick Show all |
| Project chat | Messages between the project team; @mention a person to alert them |
The core team (Assign Team > Set core team)
The core team holds the project's positions: Architectural, Structural and MEP Design Heads, Project Management Head and Associate, Project Supervisor and Project Engineer. Each person gets the project in My Projects, its chat and its alerts. Press Change or + Add, choose the person and the start date; × ends their time on the project. Earlier members stay listed.
Giving work to the team (Assign Team > Assign member)
- Choose the Role, the Design Stage / Activity, the person (Assign To), the Deadline, and write the instruction or scope of work. Save.
- The person sees it in Alerts & Tasks > My Tasks. When done, they upload the file (PDF, image, Word, Excel, PowerPoint, DWG, DXF, SKP, RVT, ZIP or RAR, up to 50 MB), add a note, and send it for internal review or to the client for approval.
- The reviewer chooses Accept, Accept & send to client, or Revert with comments. A reverted task goes back to the person with the comments.
- Work sent to the client waits in the client portal (Approvals). The client approves or sends it back, and the decision shows on the project dashboard.
Accepted and client-approved work is filed in Documents automatically.
9Project management: budget, estimation and schedule
The Project Management menu holds the money and time plan of a project. Work through it in this order: Initial Budget, QS & Estimation, Material Takeoff, BoQ, then the schedule pages.
Initial Budget has four tabs, filled in order:
- Project info & areas: the project details, the construction area by floor or component (tick In GFA for rows that make the gross floor area) and the estimate parameters.
- Detailed estimation: the cost items, quantities and rates.
- Summary sheet: totals by section. The top cards show the building floor area, total cost of works, the rounded figure (Say) and the cost per sq ft.
- Front page: the cover of the printed budget (department, heading and so on).
Press Save often; Reset to template starts the sheets again. When it is ready, Submit it for review. The Operation Head (or anyone with "Initial Budget: review & approve") approves it, which sends it to the client, or reverts or rejects it with a comment. The client approves it in the portal. Every step is listed under Review & approval; Reopen unlocks an approved budget for changes.
QS & Estimation works out the quantities.
- Under Add / Edit Takeoff Module choose the main category (Concrete, Excavation, Filling, Bar Bending Schedule, Brick, Room Finish Material, Finish Material, MEP & Fittings, Water Proofing) and the sub item (for example Pile, Pile Cap / Footing, Column, Beam, Floor Slab, Stair). Press + add module.
- On the module page, enter each item's floor, name, number and sizes in feet and inches or millimetres. The page works out concrete, formwork, CC and brick quantities.
- The bar bending schedule (BBS) pages work out the reinforcement in kg.
- The top cards show the project totals (concrete CFT, formwork SFT, CC CFT, reinforcement kg, bricks). Previously Added Items lists every module by Foundation and Super Structure with Edit.
Material Takeoff turns the quantities into money.
- Project Rates holds every material price for the project (cement, sand, stone, rebar, bricks, formwork, carrying). All modules take their material rates from here.
- Add a material module the same way (Concrete, Mortar, Excavation & Filling, Brick, Finish Material, MEP Fittings & Fixture, Labour Matrix), then set the labour rates in it. Excavation rows can be done by hand or by excavator, each with its own rate.
- Project Cost Summary lists each item's material, labour and total cost (BDT) and its share of the whole; Extra costs & fees adds the rest. The total becomes the Estimated Cost on the project dashboard. Excel downloads the summary.
BoQ (bill of quantities). Choose the kind:
- PWD BoQ: PWD schedule descriptions and rates for the chosen region (rate = base rate + floor number × additional rate).
- Custom BoQ: your own descriptions with estimation rates.
- BRAC Labour BoQ: the BRAC labour schedule descriptions and rates.
First tick the sections you need (Sub Structure, Super Structure, Finishing Material, Plumbing, Electrical, Fire Protection, Fire Detection, Furniture, Handover) and press Create ticked sections, then add items under each.
Schedule pages
- Upload Master Schedule: upload the MS Project schedule as PDF, Excel or CSV. Excel and CSV need the columns Task Name and Start; for PDF print the table with ID, WBS, Task Name, Duration, Start, Finish and Predecessors. Remove clears it.
- Progress Plan: upload the progress Excel (sheet ACITIVITY_LOG) or download the template first. It drives the planned and actual progress on the dashboard.
- Gantt, Critical Path & Delays: the baseline Gantt chart with the critical path, the number of critical and delayed activities, and a delay table (days late, and whether the float covers it). Done dates come from the Progress Sheet. Print prints the chart.
10Site activities
The Site Activities menu is where the site team records the work as it happens. Most pages have From and To dates and Show period to look at a stretch of time.
| Page | Who usually uses it | What to do |
|---|---|---|
| Master Schedule | Everyone on the project | View the uploaded schedule as a Gantt chart. Zoom by day, week, month or quarter; show levels 1 to 4, predecessors or the critical path only; Today marks what should be done by now. Print on A3 or A4 landscape |
| Progress Sheet | Site engineer | Enter the progress of each activity of the Progress Plan. It feeds the dashboard and the Gantt delay table |
| Daily Report | Site engineer or supervisor | One report a day: weather, workers, work done, safety (incidents and near misses), remarks. A notice shows when today's report is missing |
| Site Visit Report | Visiting engineer | Record a visit with date, purpose, observations, photos and the actions or decisions; each action has a category and an issue |
| Site Visit Request | Team member | Ask to visit a site: date, purpose and estimated cost. The team leader (or the Head of Operations and the admin) approves, rejects or reschedules |
| Monthly Report | Supervisor or engineer | New Monthly Report: planned, actual and financial progress, the month's and total expenditure, and photos |
| Cash Book | Site accounts | Each cash entry: date, voucher number, details, folio, debit or credit. Totals show brought forward, debit, credit and balance |
| Ledger Book | Site accounts | Fills itself from the Cash Book, one tab per material, so nothing is entered twice. Add Adjustment only for extra lines such as credits or returns |
| Material Requisition | Site engineer | Ask for materials with item, quantity, unit and date needed; it goes to the approver, then procurement, then the receiver on site |
| Material Stock | Store keeper | Create first entry, then record what comes in and goes out |
| Measurement Book (MB) | QS and site engineer | Record measured work by contractor, item (from the BRAC Labour Rate Schedule), location or floor and quantity. Tabs: Recorded Entries, Abstract of Work, Print & Excel, Contractors, Non-Scheduled Items, MB Settings |
| Site Closing Report | Project manager | At the end: approved budget, total spending from the Cash Book, deficit or surplus, report details and the cash and ledger summary. Print / PDF |
| RFA Form | Site team | Request for Approval: subject, category, discipline and files; marked Approved, Approved with Comments, Revise & Resubmit or Rejected |
| RFI Form | Site team | Request for Inspection of a location or work; marked Approved, Approved with Comments, Rejected or Re-inspection Required |
| RFIN Form | Site team | Request for Information: a query with reply-by date and priority; marked Open or Answered |
The Procurement and Quality & Safety menus work the same way. Each register (Comparative Statement, Tenders & Bids, RA Bills, Variations, Drawing Transmittals, Quality Checks, NCR, Punch List, Safety Log, Equipment and Machinery logs) has a New button, a list with a status filter, and files.
The side menu item Site Visits shows every visit request in one place: requests waiting for your decision and all visits with their estimated and actual cost.
11Tasks, alerts and performance
Alerts & Tasks (side menu) has two tabs; the number beside the menu item counts what needs you.
- Schedule Alerts: from each project's Progress Sheet, the activities planned to start within 7 days, those that should have started but have not, and those running past their planned finish. It also lists team tasks past their deadline that were not submitted, and projects with no Progress Sheet yet.
- My Tasks (team members): your open tasks with project, stage, instruction, who gave it and the deadline. Submit your work from here (section 8).
- Tasks to Review (company admin and reviewers): work submitted to you. Accept it, accept and send it to the client, or revert it with comments.
Reminders and escalations run by themselves: site reminders 7 days before an activity starts, and an escalation to the Head of Operations when a site activity is pending more than 15 days or a task passes its deadline.
Team KPI (People > Team KPI) scores each person on tasks with a deadline in the chosen period: This Month, Last 3 Months, This Quarter, This Year, All Time or Custom. Filter by section (role) and project, then Show.
| KPI | What it measures |
|---|---|
| KPI Score | The overall score, with a grade |
| Success Rate | Tasks accepted out of tasks due |
| On-time Delivery | Accepted tasks that were submitted by the deadline |
| First-time Right | Tasks accepted without being reverted |
| Tasks | Tasks given, overdue and waiting for a decision |
My Performance (side menu, team members) shows your own KPI cards and tasks.
12Accounts
Accounts (side menu) keeps the company's money: cash and bank accounts, receipts, payments, budgets and reports. Its tabs are Overview, Entries, Cash & Bank, Heads, Budget and Reports.
Set it up once
- Cash & Bank: add each cash box and bank account with its bank and number. Entries need at least one account.
- Heads: add the income heads and expense heads you use.
- Budget: set the budget amount per head, so Budget vs actual can compare.
Recording money (Entries > New entry)
- Receipt (income), Payment (expense) or Transfer between accounts.
- Enter the date, head, party, amount, the account it was paid from or into, and the project if it belongs to one.
Each entry passes two checks before it counts:
- Someone with "Accounts: add receipts, payments and transfers" records it.
- Someone with "Accounts: check entries" checks it.
- Someone with "Accounts: approve entries" approves it. Only then do the balances change.
Overview shows cash and bank today, income and expenses this month (including site cash books), entries waiting for approval and receivables (unpaid client bills).
Reports: Income & expense statement, Cash & bank summary, Budget vs actual, Project cost report and Receivables.
13Company-wide pages
These pages cover all projects at once.
Dashboard (first page after login): ongoing projects, total initial budget, total estimated cost, clients, spending this month, team members, upcoming meetings, pinned notices and birthdays, team by role, schedule alerts, and Projects on the map. Point at a pin or a district on the map to see its projects. On a phone the cards sit in two columns.
Announcements (Company > Announcements): New Announcement with a title, message and an optional end date. Tick Pin at the top for important notices. Notices show on everyone's dashboard until their end date.
Monthly Reports (My Work): pick a month and year.
- Design Monthly Report: each project's design team, current stage, design progress and status. Update adds a design update; projects appear here once design stages are given out in Assign Team.
- Construction Monthly Report: the month's site reports of all projects, ready to download as PDF.
Business (Company > Business)
- Leads & Pipeline: possible work moving through Lead, Qualified, Proposal sent, then Won or Lost, with the open pipeline value and win rate.
- Proposals & ToR and Design Competitions: proposals and competition entries with their files and status.
- Procurement: Tenders & Bids, RA Bills and Variations across all projects (status filter, Excel), and Enlistment of sub consultants, labour contractors and suppliers. Firms can apply themselves at bdcpm.com/<workspace>/enlist; the procurement head checks and the operation head approves.
Tools (My Work): FAR calculator (RAJUK 2025 density blocks: find your area, enter the plot and building), calculator, unit converter, AIT & VAT, and salary tax.
Notifications (the bell): new tasks, submissions, client decisions, bills, meetings, chat mentions, site reminders, escalations, subscription notices and updates. Press one to open its page.
What's new (the version at the bottom left): every bdcpm update with its date and kind: New feature, Improvement, Bug fix or Design. A short What's new card also appears on the dashboard after each update until you close it.
14The client portal
Clients log in at bdcpm.com/<workspace>/client/login and see only their own projects. Give this section to your clients.
| Client menu | What the client does there |
|---|---|
| Dashboard | Their projects, requisitions, upcoming meetings, billing (total billed, paid, outstanding, bills to pay) and their projects on the map |
| My Projects & Status | Design status of each project (stage, progress, next deadline), and construction status (planned and actual progress, last report) once construction has started |
| Requisitions & Quotes | New requisition for a new project; see each quotation and press Accept Quote; View project once it is open |
| Approvals | Everything waiting for their decision: budget proposals, drawings and documents, and RFA / RFI / RFIN forms. They approve, send back with a comment, or reject |
| Budget Proposals | Every initial budget sent to them, by status (pending, approved, reverted, rejected), with the total and the cost per sq ft |
| Monthly Reports | Pick a month, project and project type, then view or Download PDF |
| Master Schedule | The Gantt chart of each project; Print or Download PDF |
| Meetings | Meetings and site visits with their minutes; Propose new meeting |
| Billing & Payment | Their bills; for each, they upload the payment proof, and the company acknowledges it |
| Tools | FAR calculator, calculator and unit converter |
The client changes their password and picture in My Profile, as in section 3.
15Subscription and renewal
A subscription costs 5,000 Tk a year, paid by bKash. Settings > Subscription shows your plan, its end date and every payment.
Subscribing or renewing
- In bKash choose Send Money and send 5,000 Tk to 01712861719.
- Take a screenshot of the success message.
- In Settings > Subscription (or Buy subscription on the trial counter, or Renew now on the reminder bar), enter the bKash number you paid from, the TrxID and the screenshot, then send.
- When the bdcpm team confirms the payment, the company admins get a notice: "Subscription active until ...".
A confirmed payment gives one year from today. If you renew early, the new year starts the day after your current end date, so no days are lost.
Reminders: from 30 days before the end date, the company admins get a notice and the company gets an email every 7 days, and a Renew now bar appears. Reminders stop while a payment is waiting for confirmation.
When the workspace closes (trial ended, subscription ended, or the first payment still waiting)
- The company admin can still log in, but only reaches Settings > Subscription to pay.
- Team members and clients see "Workspace closed" until the payment is confirmed.
- Nothing is deleted; everything comes back once the subscription is active.
16Tips and troubleshooting
On a phone
- The side menu opens from the button at the top left; project menus and drop-down lists open as a sheet from the bottom of the screen. Tap outside or on × to close.
- Wide tables scroll sideways; the expand button on a box opens it full screen.
- Phones are best for daily reports, site visits, progress, tasks and approvals. Use a computer for estimation, BoQ and budgets.
| Problem | What to do |
|---|---|
| A menu item or page is missing | Your role does not include it. Ask the company admin to tick it in Settings > Team Roles > Permissions |
| "Your session has expired" | You were logged out after a long pause. Log in again; unsaved changes on the open page may be lost |
| Forgot your password | Use Forgot password? on the login page, or ask the company admin (team) or the company (clients) for a new one |
| Cannot upload or download during the trial | Uploads and exports open when you subscribe (section 15) |
| A project is not in Ongoing Projects | Its status may be closed (Completed, Handed Over, Cancelled), a filter may be on (press Clear), or it was deleted (look in Deleted projects) |
| A project was deleted by mistake | Ongoing Projects > Deleted projects > Restore |
| Emails do not arrive | Check Settings > Email and press Save & test; check the spam folder |
| Numbers look wrong in Material Takeoff | Check Project Rates (material prices) and the labour rates inside each module |
| Something new or changed | Open What's new (the version at the bottom left) |
For help with the site itself, contact the bdcpm team through bdcpm.com.